Interpretation
Welcome to NeoGoddess.ca. These Terms & Conditions outline your rights and responsibilities when shopping with us.
By accessing our website or placing an order, you agree to comply with the following policies.
1. General Information
NeoGoddess is an independent brand offering made-to-order fashion apparel and accessories.
All products are designed in Canada and produced globally through approved manufacturing partners.
2. Orders & Payments
Orders are processed once payment is confirmed.
Prices are listed in CAD (Canadian Dollars) unless otherwise noted.
We reserve the right to cancel or refuse any order due to stock, pricing errors, or fraud prevention measures.
3. Shipping & Delivery
Please review our Shipping & Delivery Policy for complete details.
Delivery times are estimates only and may vary depending on location, customs, or unforeseen delays.
4. Returns & Refunds
We stand behind our products. Please refer to our Returns & Refunds Policy for detailed instructions.
Refunds are not available for items damaged due to customer misuse or unauthorized modifications.
5. Intellectual Property
All artwork, logos, designs, and written content on NeoGoddess.ca are protected by copyright and trademark laws.
Unauthorized use, reproduction, or resale of any NeoGoddess content is strictly prohibited.
6. Privacy & Data
We respect your privacy. Personal data collected during checkout is used only for order processing and support communication.
We never sell or share your data with third parties for marketing purposes.
7. Limitation of Liability
NeoGoddess is not responsible for indirect damages, including delays caused by postal services or customs.
Our liability is limited to the value of your purchase.
8. Governing Law
These Terms & Conditions are governed by the laws of Ontario, Canada.
Any disputes will be resolved in accordance with Canadian commercial law.
9. Contact Information
For any questions regarding our policies or your order, contact:
📧 support@neogoddess.ca
📍 NeoGoddess Studio – Ontario, Canada